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Oracle Field Service 2022 Implementation Professional Sample Questions (Q58-Q63):
NEW QUESTION # 58
A customer is using the following within the "get_capacity" request of the SOAP Capacity API.
<date>2017-05-10</date>
<date>2017-05-15</date>
<location>general</location>
Given the body of the request, which statement is true regarding the dates that will be returned in the response?
- A. The customer will obtain results for dates between May 10th and May 15th, excluding May 15th.
- B. Only if there is quota available, the customer will obtain results for dates between May 10th and May 15th.
- C. The customer will obtain results for dates May 10th and May 15th.
- D. The customer will obtain results for dates between May 10th and May 15th, both inclusive.
Answer: C
NEW QUESTION # 59
When creating a filter for use within the List/Time/Map/Daily screens in Oracle Field Service Cloud (OFSC), which option specifically enables a user interacting with the filtfr on those screens to enter a value of their choice?
- A. Select the 'In' operator option when specifying the filter conditions.
- B. Select the 'Dynamic' option when specifying the filter conditions.
- C. Select the 'Contains' operator option when specifying the filter conditions.
- D. Select the 'Is not empty' option when specifying the filter conditions.
Answer: D
NEW QUESTION # 60
Your customer has technicians in the field and at times they need to move an activity to another technician using Collaboration.
How do you enable this functionality for your customer?
- A. Enable the "Allow inventory move via chat" for the "Technician" User Type.
- B. Enable the "Allow activity reschedule / move to non-scheduled pool" for the "Technician" User Type.
- C. Enable the 'Allow activity move via chat" for the "Technician" User Type.
- D. Enable the "Allow activity move from non-scheduled pool to scheduled one" for the "Technician" User Type.
Answer: B
Explanation:
Reference https://docs.oracle.com/cloud/august2015/servicecs_gs/FAUTY/FAUTY.pdf (19)
NEW QUESTION # 61
While most field resources for a particular company should see the countdown that displays the estimated time remaining for an activity in Oracle Field Service Cloud (OFSC), their 'contractor resources' that only perform periodica work should NOT see it.
Which configuration supports the requirement to hide the countdown timer for those 'contractor resources' that do NOT need to see it when they are working on their assigned activities?
- A. Assign the 'contractor resources' to a Resource Type where the 'Display the remaining activity time' feature is disabled.
- B. Assign the 'contractor resources' to a User Type where the 'Display the remaining activity time' feature is disabled.
- C. Set the visibility condition for the Activity Timer context to 'show* for the User Types that need it, but exclude the ones assigned to the 'contractor resources'.
- D. Set the visibility condition for the Activity Timer context to 'hidden' for the 'contractor resources' assigned User Type.
Answer: A
NEW QUESTION # 62
Which statement is correct regarding the capabilities of 'reoptimization' within an Oracle Field Service Cloud (OFSC) routing plan?
- A. 'Minimize summary travel1 is one of the selectable goals within the Reoptimization section of a routing plan.
- B. Reoptimization filters are used to specify the costs of not assigning certain types of activities as well as lateness tolerances.
- C. Reoptimization can be enabled for manual, once-a-day, recurrent, immediate and sequential routing plans.
